Help Center

FAQs

• How Do Bundle Discounts Work for Advanced Courses?
• I applied to UX Academy previously—can I apply again?
• Can I use my outside scholarship or funding to pay for UX Academy?
• What are the upcoming dates and application deadlines for UX Academy? When will I hear an update about my application?
• How do I apply to UX Academy? Are there any prerequisites for the program?
• Are UX Academy applications accepted on a rolling basis?

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Community

• Does Designlab ever host in-person meetups?

Troubleshooting

• I found a broken link in the curriculum.

About our Courses

• Do you offer certifications/degrees?

General

• How to use AI as a Tool for your Designs
• About the inactive enrollment status
• How can I view all my assignments and mentor feedback?
• I’m having trouble uploading work to the Designlab platform.
• How do I delete a UX Academy submission?
• How do I edit my Designlab profile?

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UX Academy Foundations

• Can I resume UX Academy Foundations if I never completed the course?
• How does the UX Academy Foundations tuition credit work?
• Scheduling a Mentor Session in UX Academy Foundations
• When are your upcoming start dates for UX Academy Foundations?
• Can I take a break between UX Academy Foundations and UX Academy?
• Will taking UX Academy Foundations guarantee me entry in UX Academy?

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UX Academy

• UX Academy Graduate Discounts for Advanced Courses
• What can I expect on the self-paced track of UX Academy?
• How Often Should I Schedule Sessions in UX Academy?
• UX Academy Cohort Names
• FAQs about Capstones
• What is the time commitment like for UX Academy full-time and part-time tracks?

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Career Services

• How do I use the Huntr Chrome Extension?
• Can I delay my Career Services launch?
• Staying Active in Career Services
• Pauses in Career Services
• I'm in Career Services and I'm not matched with a Career Coach in my location?
• Career Services Mentor/Career Coach Pairing

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Advanced Courses

• Can I still access the advanced courses even if the program has ended?
• I missed a peer group session. Can I still catch up?
• I have a Figma Pro account through my company, will I still need to set up an education plan?
• How can I pause my participation in the program?
• Can I request a change of mentor during the program?
• Am I required to attend the Peer Group Sessions and if so, how many am I required to attend?

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Short Courses

• What will I learn in the UI Design course?
• Can I still take the course if I’ll be traveling or on vacation for one of the weeks?
• How long will I have access to the Designlab platform and coursework?

Billing

• Do you offer payment plans for Advanced Courses?
• I've taken a Designlab course before, how can I declare this expense for tax purposes?
• Are the short courses billed in USD? How do exchange rates work?
• How do I update my billing (credit card) information for UX Academy?
• Do you provide a receipt or invoice?
• Is UX Academy billed in USD? How do exchange rates work?

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Group Crits

• What are Group Crits? Am I required to attend Group Crits?
• If I’m behind on my coursework, should I still attend Group Crits?
• How do I sign up for Group Crits?
• Can I still attend Group Crits while I’m paused?
• What is the format for Group Crits?
• How are Group Crit sessions different from my mentor sessions?

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Mentorship

• What should I talk about with my UX Academy mentor?
• UX Academy Mentor Switch Request
• How can I contact my mentor in UX Academy?
• Can I request a specific mentor?
• How are UX Academy mentors vetted?
• How does mentorship work in UX Academy?

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Mentoring with Designlab

• What is the mentor application process like? How long will it take?
• How do I sign up to be a mentor?

Resources

• What can I do to practice and improve my design presentation skills?
• Do you have any tips on time management during UX Academy?
• What does it mean to iterate and create different versions in UX Academy?
• I’m struggling with color theory in UX Academy.
• I'm having trouble understanding grids in UX Academy.