How can we help you?
Admissions
FAQs
- How Do Bundle Discounts Work for Advanced Courses?
- I applied to UX Academy previously—can I apply again?
- Can I use my outside scholarship or funding to pay for UX Academy?
- What are the upcoming dates and application deadlines for UX Academy? When will I hear an update about my application?
- How do I apply to UX Academy? Are there any prerequisites for the program?
- Are UX Academy applications accepted on a rolling basis?
General
Troubleshooting
About our Courses
Students
General
UX Academy Foundations
- Can I resume UX Academy Foundations if I never completed the course?
- How does the UX Academy Foundations tuition credit work?
- Scheduling a Mentor Session in UX Academy Foundations
- When are your upcoming start dates for UX Academy Foundations?
- Can I take a break between UX Academy Foundations and UX Academy?
- Will taking UX Academy Foundations guarantee me entry in UX Academy?
UX Academy
Career Services
Advanced Courses
- Can I still access the advanced courses even if the program has ended?
- I missed a peer group session. Can I still catch up?
- I have a Figma Pro account through my company, will I still need to set up an education plan?
- How can I pause my participation in the program?
- Can I request a change of mentor during the program?
- Am I required to attend the Peer Group Sessions and if so, how many am I required to attend?
Short Courses
Billing
- Do you offer payment plans for Advanced Courses?
- I've taken a Designlab course before, how can I declare this expense for tax purposes?
- Are the short courses billed in USD? How do exchange rates work?
- How do I update my billing (credit card) information for UX Academy?
- Do you provide a receipt or invoice?
- Is UX Academy billed in USD? How do exchange rates work?
Group Crits
- What are Group Crits? Am I required to attend Group Crits?
- If I’m behind on my coursework, should I still attend Group Crits?
- How do I sign up for Group Crits?
- Can I still attend Group Crits while I’m paused?
- What is the format for Group Crits?
- How are Group Crit sessions different from my mentor sessions?
Mentors
Mentoring with Designlab
- Leveraging AI tools for Effective Design Mentorship
- Where can I find the Career Services Policies?
- I receive post-course feedback from each student, how can I give them feedback as well?
- My students are submitting assignments again after the course is over, should I respond?
- Do I have to leave written feedback on every assignment?
- Why am I not being matched with students?
Compensation
Students
- What resources can I offer my students who want help improving their writing and presentation skills?
- My student has not found a job yet, and we’re running out of sessions.
- My student is not applying to jobs.
- My student is not looking for a UX/UI generalist role, what should I do?
- Are there any examples for the roadmap?
- What should I do when my student does not pass portfolio review?
Resources
Resources
- What can I do to practice and improve my design presentation skills?
- Do you have any tips on time management during UX Academy?
- What does it mean to iterate and create different versions in UX Academy?
- I’m struggling with color theory in UX Academy.
- I'm having trouble understanding grids in UX Academy.
Still have questions?
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