Getting Ready for AI Agents for Work

This guide has two parts:

 

AI Agents for Work launches on Friday, November 13, 2026, and your first Live Lecture is on Monday, November 16 at 2pm ET. Plan to spend about 6 hours per week on the course, including live sessions, lessons and project work.

 

Part 1: Get ready

Please complete these steps as soon as possible, before Monday, November 16. 
 

Using a work computer? Check your access now.

Company-managed computers often block new apps and connectors until your IT team approves them, and approval can take hours or days. Before your first Live Lecture on Monday, November 16, complete Steps 4 and 5 below to confirm you have the access you need.

If anything is blocked, contact your IT team right away, or plan to use a personal computer for the course.


Step 1: Choose your AI tool and plan

You'll build your agent in a core AI tool. You don't need to know how to code.
 

Tool Recommendation
Claude Recommended. The course demos use Claude.
ChatGPT (Plus or higher) Works well for the course.
Microsoft Copilot Possible, but has the most limits. See below.


We strongly recommend a paid plan. Free plans include the features we'll use, like projects, skills and connectors, but their usage limits can get in the way of your work.

Using Microsoft Copilot? You'll need either a Microsoft 365 Copilot license, which is usually assigned by your employer, or pay-as-you-go billing enabled by your IT team. Keep in mind:

  • With the license alone, agents you build stay inside your company.
  • Skills you create in Agent Builder attach to one agent and can't be reused across agents.

Please check with your IT admin before Week 2 that agent building and any external connectors are turned on for your account.

 

Step 2: Install the desktop app (optional)

The desktop app gives your AI tool access to files on your computer, which can be helpful. The browser version works fine for this course, so you can skip this step if you prefer.

 

Step 3: Pick one real, repeating task from your work

This is the starting point for your course project. It doesn't need to be perfect, and your mentor will help you scope it early in the course.

 

Step 4: Check your workplace's AI policy

Find out whether your company restricts AI tools or connectors.

 

Step 5: Check that you can connect the apps your task uses

During the course, you'll connect your AI tool to the apps your workflow relies on, like Gmail or Slack. In Claude these are called connectors, and in ChatGPT they're called apps. On company-managed computers, adding them often needs IT or admin approval.

On the computer you'll use for the course, try connecting one or two apps your task might use. In the Claude desktop app, for example, click the + button, then Connectors, then Add connectors. Search for the app, like Gmail, and click Connect.

  • If it connects or asks you to log in, you're all set.
  • If you see a message like "request access," "pending admin approval" or "blocked by your organization," or nothing happens, ask your IT team for access to the apps you think your workflow will need. Don't wait until the course starts.

Consider using a personal computer. If your work computer is heavily locked down, a personal computer is the smoothest option for the course. It avoids most approval delays and keeps your work logins separate from your course projects.

 

Step 6: Look out for your launch emails on Friday, November 13

On launch day, you'll receive:

  • Your access to the Workbench platform
  • Your Livestorm links for the Live Lectures
  • An invite to the course-only Slack community, where you can ask questions, share progress and connect with your classmates

 

Part 2: About the course

 

Weekly sessions

Each week includes one Live Lecture and one peer group. Live Lectures run on Livestorm, and you'll get a reminder email before each one. Peer Groups use Zoom and are built into the Workbench platform so you can join directly via your dashboard. 

  • Live Lecture (90 min): Sharon Park kicks off the week's unit by explaining core concepts and demonstrating how to build agentic workflows. Live Lectures are on Mondays at 2pm ET.
  • Peer group (60 min): A smaller group session with your classmates, led by your mentor. Peer groups meet at the time you chose when you enrolled, typically Wednesdays or Thursdays.

 

Course schedule
 

Week Live Lecture (Mon, 2pm ET) Peer group
Week 1 November 16 November 18
Week 2 November 23 December 2
Week 3 December 7 December 9
Week 4 December 14 December 16


Community break: This cohort spans 5 weeks instead of 4 due to Thanksgiving in the US. The break is split across two weeks:

  • November 23–29: No peer groups. The Week 2 Live Lecture still takes place on Monday, November 23.
  • November 30–December 6: No Live Lecture. Week 2 peer groups meet December 2 or 3.

 

Live Q&A sessions

Sharon will host two Live Q&A sessions at the end of Weeks 1 and 3, built around your questions. Week 1 focuses on choosing and scoping your workflow, and Week 3 focuses on troubleshooting your build. We'll share session details, including how to submit your questions, in Week 1.

 

Recordings

If you can't attend a Live Lecture, you can watch the recording on the Workbench platform or through the email you'll receive right after the session ends. Please watch it and complete that week's lessons and project work before your peer group meets.

 

Automation tools

Automation tools like Zapier or Make are optional, and we'll cover them in Week 2. You don't need to set them up in advance.

 

Certificate of Completion

When you complete any of our courses, you’ll receive a Certificate of Completion that highlights your newfound skills and project work. This certificate serves as a tangible acknowledgment of your learning journey — and it’s something you can proudly feature on your résumé or share on LinkedIn to demonstrate your professional growth.

Each certificate comes with a unique ID and a dedicated verification page hosted on our site. This allows anyone — from hiring managers to collaborators — to confirm your accomplishment quickly and securely.

Add Your Certificate to LinkedIn with Ease 

We’ve made it simple to share your achievement. When you’re viewing your certificate page, you’ll see an “Add certification to LinkedIn” button in the upper right side of the page. Clicking this button will take you directly to your LinkedIn profile (if you’re already logged in) and automatically open the modal to add a new certificate.

From there, you can fill in your course details and link your unique certificate verification page — giving your network and potential employers an easy way to view and verify your credentials.