Billing and Tax
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This article covers frequently asked questions about billing for your course enrollment. Questions covered in this article:
For more information on payment plans that we offer for our courses check out these articles: |
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How do I update my billing (credit card) information?
Here are instructions for updating your billing information to change the credit card on file.
If the course has already launched:
- Log into your account
- Go to Profile on the left-hand side
- Click on Settings
- Scroll to the bottom where it says Billing
- Click Update Payment Info
- Fill out your information
- Click Update My Info
If the course has not launched yet:
- Log into account
- Click on Update billing info
Do you accept payments via PayPal?
Yes, we do accept payment via PayPal but only for full tuition payments made upfront (before the course start date). We do not accept partial payments via PayPal.
If you'd like to make an upfront payment via PayPal, please review the following closely:
Before sending payment via PayPal, you must complete the enrollment form for the course you're joining. Do not send payment if you have not yet enrolled in a course.
Before sending payment, please contact admissions@designlab.com to verify the tuition amount you owe. Do not send payment if you have not verified the tuition amount with the Admissions Team.
When you're ready to send your payment via PayPal, you must include the following:
- Recipient's email address: ops@trydesignlab.com
- You must include a note that contains ALL of the following information:
- Your full name
- Your email address
- The course name
- The course start date that you've already enrolled in
IMPORTANT: Reach out to the Designlab team to confirm you have sent the payment over so that you don't get charged via Credit Card.
Are the courses billed in USD? How do exchange rates work?
Yes, all of Designlab Courses are billed in USD. If you're outside the U.S., please note that we'll charge your card in USD, and your bank determines the final amount charged in your local currency. In some cases, your bank may charge a foreign transaction fee in addition to the difference caused by the exchange rate.
Do you provide a receipt or invoice?
Yes, we do. Once your payment has been successfully processed, our payments provider will automatically send a receipt via email that includes:
- The date
- Our company name
- The course name
- The amount charged
- Credit card type (e.g. Mastercard, Visa) and the last 4 digits of the card.
Please let us know if you need any other information on the receipt and we'll gladly prepare one for you.
Do you offer student discounts?
Please take a look at our student discounts here.
I've taken a Designlab course before, how can I declare this expense for tax purposes?
Designlab does not issue 1098 forms, as it is not considered an "eligible education institution" according to IRS terminology. More information is available here.
If you have any questions regarding reporting your Designlab expense for tax purposes, please consult with your tax advisor. Designlab does not provide tax, legal, or accounting advice. This article is meant to be used for informational purposes only.