Help Center

Per our policies, as a UX Academy student, you are allowed two 1-week pauses.

In order to request a pause:

1. Log into UX Academy
2. Locate the pause request form under course links (see below for a visual guide)
3. Answer a few quick questions and submit
4. That's it! We'll review your request and follow up shortly afterward

Please note, while paused, your hours completed/behind in the program and your Scheduled Completion Date will automatically update once your pause ends and your enrollment has been unpaused.

If you've had an emergency and you need to request additional time off, please contact us immediately. For more information on COVID-19 and requesting a special pause, please read this article.